77cba Privacy Policy

Last Updated: January 2026

At 77cba, we are committed to protecting the privacy and personal information of all our users across Bangladesh. This Privacy Policy explains in clear terms what data we collect when you use our platform, how we use that data, and the choices and rights available to you. By accessing or using 77cba's website and services, you acknowledge that you have read and understood this policy.

This policy applies to all personal data processed by 77cba in connection with our online casino, sports betting, live casino, slots, and crash game services. We handle your data with transparency and in accordance with applicable data protection principles, ensuring that your information is never misused or shared without lawful basis.

1. Information We Collect

When you register for an account, place bets, make deposits or withdrawals, or interact with 77cba's platform in any way, we may collect the following categories of personal information:

• Identity data: full name, date of birth, and government-issued identification details required for age and identity verification (KYC).
• Contact data: email address, phone number, and mailing address (used for account communication and support).
• Financial data: payment method details (such as bKash or Nagad mobile wallet numbers, bank account references), transaction history, deposit and withdrawal records in BDT.
• Technical data: IP address, browser type, device identifiers, operating system, and session logs collected automatically when you visit our platform.
• Usage data: game history, betting patterns, platform navigation behavior, and feature engagement data used to improve your experience.

We collect only the minimum information necessary to provide you with a safe, compliant, and high-quality gaming experience. Where collection is optional, we will make that clear at the point of collection.

2. How We Use Your Information

77cba uses the personal information we collect for the following clearly defined purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent:

• Account management: creating and maintaining your 77cba account, verifying your identity, and managing your profile settings and preferences.
• Service delivery: processing your bets, deposits, and withdrawals; delivering game results; and fulfilling bonus and promotional offers you have opted into.
• Compliance and fraud prevention: meeting anti-money-laundering (AML), know-your-customer (KYC), and responsible gaming obligations; detecting and preventing fraud, cheating, or suspicious activity on your account.
• Customer support: responding to your queries, resolving disputes, and providing technical assistance through our support channels.
• Platform improvement: analyzing aggregated usage patterns to improve our website's performance, game selection, payment methods, and overall user experience in Bangladesh.

3. Cookies and Tracking Technologies

77cba uses cookies and similar tracking technologies to ensure our platform functions correctly and to understand how users interact with our services. Cookies are small text files stored on your device. We use three categories of cookies: essential cookies (required for the site to work), analytical cookies (used to understand user behavior in aggregate), and preference cookies (used to remember your settings such as language preference).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that disabling essential cookies may prevent some features of 77cba from working properly. We do not use cookies for cross-site behavioral advertising or to track you across unrelated third-party websites.

4. Payment Data and Financial Security

When you make a deposit or request a withdrawal on 77cba using payment services such as bKash, Nagad, Rocket, Upay, or bank transfers through institutions like Dutch-Bangla Bank or BRAC Bank, we collect the transaction reference and the account or wallet identifier associated with the transaction. We do not store complete payment credentials on our servers. All financial transactions are processed through encrypted, secured payment gateways.

Financial transaction records are retained in accordance with applicable anti-money-laundering regulations. These records are held for the minimum period required by law and are accessible only to authorised compliance personnel. BDT transaction records may also be used for internal audit purposes and to resolve any payment disputes you raise with our support team.

5. Data Sharing and Disclosure

77cba does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. We may share your information only in the following limited and clearly defined circumstances:

• Service providers: trusted third-party vendors who assist us in operating our platform (such as payment processors, identity verification partners, and IT infrastructure providers) and who are contractually bound to protect your data.
• Legal compliance: when required to disclose information by applicable law, court order, or lawful request from a competent governmental or regulatory authority.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of 77cba's assets, your data may be transferred to the acquiring entity, subject to the same privacy protections set out in this policy.

In all cases where we share data with third parties, we apply appropriate contractual safeguards to ensure your information is protected to the same standard as if it remained within 77cba's own systems.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected and to comply with our legal obligations. Account data is retained for the duration of your active account relationship with 77cba and for a defined period thereafter as required by AML and financial record-keeping obligations.

When your personal data is no longer required, we will securely delete or anonymise it. If you request account closure, we will process your deletion request within 30 days, subject to any overriding legal retention requirements. Analytical and aggregated data from which you cannot be individually identified may be retained indefinitely for business analytics purposes.

7. Your Data Rights

All users of 77cba have the following rights in relation to their personal data. You may exercise any of these rights by contacting our support team at the email address provided in Section 11 of this policy:

• Right of access: you may request a copy of all personal data 77cba holds about you, along with an explanation of how it is used.
• Right of rectification: if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right of erasure: subject to legal retention requirements, you may request that we delete your personal data where it is no longer necessary for the purpose it was collected.
• Right to restrict processing: you may ask us to pause processing of your data while a dispute is being investigated or while you verify its accuracy.
• Right to object: where we process your data based on legitimate interests, you have the right to object to that processing and we will cease unless we have compelling legitimate grounds to continue.

We aim to respond to all data rights requests within 30 calendar days of receipt. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive. In such cases we will explain the reason for any charge before proceeding.

8. Security Measures

77cba applies a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include SSL/TLS encryption for all data in transit, secure server environments with access controls, regular security assessments, and staff training on data protection practices.

Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure. If you believe your 77cba account has been compromised, please contact our support team immediately at the address below so we can take prompt protective action. We will notify you without undue delay if we become aware of a personal data breach that is likely to affect your rights.

9. Children's Privacy

77cba's services are strictly intended for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that personal data has been inadvertently collected from a user below this age threshold, we will promptly delete that data from our records. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10. Changes to This Privacy Policy

77cba reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our services. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of 77cba's platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you disagree with any changes to this policy, you should discontinue use of our services and contact us to request account closure.

11. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77cba handles your personal data, please contact our dedicated privacy support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us at: [email protected] — our support team is available 24/7 and typically responds to privacy enquiries within 3 business days. For account-related data requests, please include your registered username and a brief description of your request so we can process it efficiently.